Samsung TV Plus by FandangoNOW Gift with Purchase

Frequently Asked Questions

Get a Promo Code* valid for up to 20 movie rentals ($8 per movie rental, up to $160 total value) from TV Plus powered by FandangoNOW when you buy a QLED or MU9 TV (after submitting valid Offer Claim Form and receipt).

Valid Purchase Dates: 8/13/17 - 8/26/17

Do I have an eligible purchase?
If you purchased an eligible TV from any accredited retailer, including internet retailers between August 13, 2017 and August 26, 2017, then you have an eligible purchase. Eligible TV models are as follows: QN88Q9FAMFXZA, QN65Q9FAMFXZA, QN75Q9FAMFXZA, QN75Q8CAMFXZA, QN55Q7FAMFXZA, QN65Q7FAMFXZA, QN75Q7FAMFXZA, QN55Q7CAMFXZA, QN65Q7CAMFXZA, UN55MU9000FXZA, UN65MU9000FXZA, UN75MU9000FXZA.
What is the offer?
The FandangoNOW Promo Code is valid toward up to twenty (20) movie rentals through Samsung TV Plus by FandangoNOW (up to $8 per movie rental, up to $160 total value).
When can I expect my TV Plus by FandangoNOW Promo Code?
If your submission meets the Official Terms & Conditions requirements you will be emailed your Promo Code within approximately 4 - 6 weeks from approval of Offer claim submission (please allow up to 2 weeks for review of your offer claim from the time of claim submission).
When does my TV Plus by FandangoNOW Promo Code need to be used by?
TV Plus by FandangoNOW Promo Code must be used by August 13, 2018 or it will expire.
How do I redeem this offer?
  1. Enter the requested information on the official Offer Claim Form, which includes, but is not limited to: Participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid e-mail address, telephone number, and date of birth.
  2. Select the Samsung device purchased.
  3. Provide the date of Qualifying Purchase (must be during the Purchase Period).
  4. Provide the serial number and model number of the Qualifying Purchase.
  5. Submit his/her original register receipt on the Website documenting the Qualifying Purchase. Participant must first print his/her complete name on the original register receipt, sign and date the receipt, circle the Qualifying Purchase on the receipt, and then follow the on-screen prompts to upload a photograph or .PDF of the original register receipt showing the Qualifying Purchase. Each Participant must circle the Qualifying Purchase item on the original receipt. The file must be in .JPEG, .JPG, .GIF, or .PDF format and may not exceed 5 MB. Complete and valid Offer Claim Forms must be submitted during the Redemption Period and in no event later than 11:59:59 PM ET on September 30, 2017.
Can I submit for more than one qualifying purchase?
There is a limit of one (1) Promo Code per person/Qualifying Purchase.
I bought the Samsung TV from a non-participating retailer, am I eligible for this Offer?
No, only purchases from a participating Retailer are eligible for this offer.
I previously bought a qualifying product from a participating retailer, can I still participate in this Offer?
No, only purchases made between 8/13/17 - 8/26/17 are eligible for this Offer.
What information do I need to submit?
You must have your receipt in hand to fully complete the submission process. Once you have receipt, follow the prompts and complete all required forms on https://samsungpromotions.com/TVPlus to complete your submission.
Where do I find serial numbers on my TV?
For much newer Smart TV, you can get the model and serial number by going to
Menu -> Support -> Contact Samsung

Please click here for additional details.
I lost my receipt/proof of purchase to the qualifying TV purchase; can I still participate?
No, a valid receipt/proof of purchase is mandatory for participation in this Offer.
What happens if I don’t submit my information online by September 30, 2017?
You will no longer be eligible for the Offer.
What do I do if I get the error message “Invalid Serial Number” when inputting my serial number for my TV?
Please make sure that you have entered all 15 digits.
What happens if I’m having problems submitting my claim?
If you are unable to complete an Offer Claim Form due to an error, please contact Samsung Customer Support at 1-800-SAMSUNG.
How can I check the status of my claim?
After you receive your registration confirmation email, you may visit https://promos.samsungpromotions.com/info/checkstatus to check your status. Follow the instructions to see your status. Please allow at least 24 hours after submitting your offer claim before checking the status of your submission.
I submitted my information but I haven’t gotten an email confirmation in 5 business days. What do I do?
  1. Please be sure to check your Spam folder (emails will be sent by noreply@samsungpromotions.com).
  2. If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
  3. If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-800-SAMSUNG.
What is my course of action if I am rejected?
You will receive an email with why you were rejected and steps to resubmit. Resubmissions must be completed before 11:59:59 PM ET on October 30, 2017. If you don’t receive this email, please contact Customer Support at 1-800-SAMSUNG.
How do I get my TV Plus by FandangoNOW Promo Code?
TV Plus by FandangoNOW Promo Codes will be emailed to approved participants at the email address provided at the time of registration within approximately 4-6 weeks from verification of Offer Claim Form.
How do I create a TV Plus by FandangoNOW account?
A Samsung account and a credit card or PayPal account are required to create a TV Plus by FandangoNOW account. For instructions on setting up a TV Plus by FandangoNOW account visit https://www.fandangonow.com/help/samsung-tv-plus.
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