How can we help?

Want to chat?

customer support chat icon

Check gift status


Valid email address is required.

Need to call?

customer support phone icon

1-866-888-5503 Monday - Friday: 8:00 a.m. - 12:00 a.m. ET Saturday - Sunday: 9:00 a.m. - 11:00 p.m. ET

Explore Frequently Asked Questions

Samsung Double Your Memory Offer

Samsung Double Your Memory Offer

Valid Purchase Period: 7/1/2018 - 7/31/2018

Buy a Galaxy S9, S9+ or Note8 from 7/1 - 7/31 and get up to a 256GB memory card for free.*

View FAQ
Samsung Kitchen Package Offer

10% off Kitchen Package Offer

Valid Purchase Period: 7/12/2018 - 8/22/2018

Purchase a kitchen suite of 4 different products (microwave, range, dishwasher, refrigerator, built-in wall oven, cooktop, or ventilation hood) and receive a Visa® reward card in the amount of 10% of the pre-tax purchase price.^

View FAQ
Samsung TV and Xbox One Bundle Offer

Samsung TV and Xbox One Bundle Offer

Valid Purchase Period: 6/17/2018 - 9/16/2018

Purchase both a qualifying Samsung QLED TV and a Xbox One and you’ll get a $100 Visa® Virtual Reward.^

View FAQ
Samsung TV and SmartThings Bundle Offer

Samsung TV and SmartThings Bundle Offer

Valid Purchase Period: 6/10/2018 - 7/28/2018

Purchase a Samsung 2018 QLED TV and receive a SmartThings ADT Home Security Starter Kit for free.^

View FAQ
Summer Kitchen Package Offer

Summer Kitchen Package Offer

Valid Purchase Period: 5/17/2018 - 7/11/2018

Receive a $300 Visa® Reward Card with the purchase of a Black Stainless 4-piece kitchen package or a $200 Visa® Reward Card with the purchase of a Stainless Steel 4-piece kitchen package.*

View FAQ
Dishwasher Installation Offer

Dishwasher Installation Offer

Valid Purchase Period: 4/26/2018 - 6/6/2018

Purchase an eligible Samsung dishwasher and receive $125 towards the cost of installation.^

View FAQ
Family Hub and Smart Home System Offer

Family Hub and Smart Home System Offer

Valid Purchase Period: 4/25/2018 - 6/20/2018

Buy a Family Hub™ and get a Samsung Wi-Fi + Smart Home System for Free.*

View FAQ
Samsung Vudu Credit

Samsung Vudu Credit

Valid Purchase Period: 5/1/2018 - 8/31/2019

Get a Bonus Vudu credit when you purchase an eligible Samsung TV from a participating Walmart retailer. No submission required, the redemption code and URL will be printed on your store receipt.*

View FAQ
A Google Play Special Offer

A Google Play Special Offer

Valid Purchase Period: 4/2/2018 - 8/31/2019

Get $50 in Google Play credit when you purchase a Samsung Q65F, Q75F, NU850 or NU730 TV from a participating retailer (after submitting valid Offer Claim Form and receipt).*

View FAQ
Samsung Chef Collection

Upgrade your kitchen and we'll upgrade your living room.

Valid Purchase Period: 4/1/2018 - 8/31/2018

Receive $1,500 toward any Samsung TV when you purchase a Chef Collection built-in refrigerator and any two additional Chef Collection appliances. OR Receive $1,000 toward any Samsung TV when you purchase a Chef Collection freestanding refrigerator and any two additional Chef Collection appliances.***

View FAQ
Spring for Something New Offer

Spring for Something New Offer

Valid Purchase Period: 3/1/2018 - 5/16/2018

Purchase a combination of two or more Samsung Home Appliances from a participating retailer and get a Visa® Reward Card based on the amount spent (after submitting valid Offer Claim Form and receipt).***

View FAQ
Samsung Cooking Power Pair Offer

Cooking Power Pair

Valid Purchase Period: 1/25/2018 - 2/7/2018

Purchase a qualifying Samsung Slide-in or Flex Duo Range and any Samsung Over-the-Range Microwave and receive a $249 Visa® Reward Card (after submitting valid Offer Claim Form and receipt).*

View FAQ
Samsung Dish Installation Offer

Samsung Dishwasher Installation Offer

Valid Purchase Period: 1/25/2018 - 2/28/2018

Purchase an eligible Samsung dishwasher and receive up to $125 towards the cost of installation (after submitting valid Offer Claim Form and receipt).*

View FAQ
Samsung Frame TV Art Store Offer

6 Month Free Subscription to the Art Store

Valid Purchase Period: 1/22/2018 - 3/17/2018

Get access to hundreds of artworks with your purchase of a new Frame TV. With a subscription to the Art Store, you can always find the perfect art piece to fit your style when you're not watching your new 4K UHD Frame TV.*

View FAQ
Samsung Refigerator and Filter Offer

Free filters for a year.

Valid Purchase Period: 1/11/2018 - 2/28/2018

Your first filter comes with your qualifying Samsung Refrigerator. Your second filter is our gift to you after registering and providing proof of purchase.***

View FAQ
Samsung Power Pair Installation Offer

Samsung Power Pair Installation Offer

Valid Purchase Period: 1/4/2018 - 2/7/2018

Purchase a qualifying Wall Oven and Cooktop together from a participating retailer and receive a $300 Visa® Reward Card (after submitting valid Offer Claim Form and receipt).**

View FAQ
Ready2Fit™ offer

Our Ready2Fit™ Guarantee

Valid Purchase Dates: 1/1/2018 - 12/31/2018

If your new Samsung 30" built-in wall oven or 30" or 36" cooktop doesn't fit the cabinet cut-out or countertop that houses your existing wall oven or cooktop of the same width and configuration, you'll receive up to $300 as a Visa® Reward Card toward a professional cabinet retrofit.*

View FAQ
National Tax Time offer

National TaxTime Offer

Valid Purchase Period: 12/18/2017 - 4/17/2018

Get $100 back in the form of a Visa® Reward Card when you spend $500 or more on the purchase of a qualifying Samsung TV and file your taxes with a participating Jackson Hewitt Tax Service.*

View FAQ
Samsung Kitchen Appliance offer

Flex Laundry Pair Offer

Valid Purchase Period: 12/14/2017 - 2/28/2018

Get a $200 Visa® Reward Card with purchase of a FlexWash and FlexDry machine. Purchase both a qualifying Samsung 9900 or 9600 FlexWash and FlexDry machine and receive a Visa® Reward Card (after submitting valid Offer Claim Form and receipt).*

View FAQ
Samsung Kitchen Appliance offer

Save 10% on a new Samsung kitchen

Valid Purchase Period: 11/30/2017 - 2/28/2018

Purchase any Samsung kitchen package of four (4) different products (Chef Collection Products excluded) including a microwave, range, dishwasher, refrigerator, built-in wall oven, cooktop, or ventilation hood and receive a Visa® Reward Card in the amount of 10% of the pre-tax purchase price of Participant's Qualifying Purchase (after submitting valid Offer Claim Form and receipt).*

View FAQ

Free Ring Video Doorbell Pro with the purchase of a Family Hub

Valid Purchase Period: 11/1/2017 - 1/3/2018

Purchase a qualifying Samsung Family Hub Refrigerator and receive a Ring Video Doorbell Pro.*

View FAQ

Samsung Galaxy Tab S3 Google Play Offer

Valid Purchase Period: 6/23/2017 - 6/30/2019

Get a Bonus $20 Google Play credit when you purchase a Samsung Galaxy Tab S3 from a participating retailer (after submitting valid Offer Claim Form and receipt).*

View FAQ

Samsung Google Play Credit

Valid Purchase Period: 3/1/2017 - 6/30/2018

Get a Bonus Google Play credit when you purchase an eligible Samsung TV from a participating retailer (after submitting valid Offer Claim Form and receipt).*

View FAQ