Samsung Black Friday Laundry Pair Offer
Frequently Asked Questions
Get a $50 Visa Reward Card® when you purchase a select Samsung laundry pair.*
Valid Purchase Dates: 11/6/2019 - 12/5/2019
Do I have an eligible purchase?
What is the offer?
When can I expect my Reward Card?
How do I redeem this offer?
- Purchase a qualifying front load or top load washer and dryer in the same transaction from a participating retailer in-store or online between November 6, 2019 and December 5, 2019 and save your receipt. Must purchase both appliances (washer and dryer) in the same transaction (i.e., can purchase one  eligible washer AND one  eligible dryer). This offer is not valid on purchases made from Lowe’s, Home Depot, Best Buy, Costco, Sam’s Club, Conn’s, ABT, or PC Richards.
- Submit an Offer Claim form:
- Visit www.samsungpromotions.com/2019BlackFridayLaundry (“Website”) to access the online Offer claim form.
- Complete and submit the Offer claim form by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, telephone number, and date of birth. Participants will not be allowed to change their mailing address or email address after submitting.
- Provide date of Qualifying Purchase and upload a photograph of the original register receipt showing the Qualifying Purchase. The file must be in .JPEG, .JPG, or GIF, format and may not exceed 12MB. Offer claim forms, including all required information and documentation, must be submitted by March 4, 2020.
- Mail-in: Participant must legibly and fully complete the Offer claim form found at the bottom of these Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung Home Appliance Black Friday Laundry Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”). The Mail-In Envelope must be postmarked by March 4, 2020 and received by March 14, 2020.
Can I submit for more than one qualifying purchase?
I bought the Samsung Appliance Product from a non-participating retailer, am I eligible for this Offer?
I previously bought qualifying products in one single transaction from a participating retailer, can I still participate in this Offer?
What information do I need to submit?
Where do I find serial numbers on my home appliance?
I lost my receipt/proof of purchase to the qualifying home appliance purchase; can I still participate?
What happens if I don’t submit my information online by March 4, 2020?
What do I do if I get the error message “Invalid Serial Number” when inputting my serial number for my home appliance?
What happens if I’m having problems submitting my claim?
How can I check the status of my claim?
I submitted my information but I haven’t gotten an email confirmation in 5 business days. What do I do?
- Please be sure to check your Spam folder (emails will be sent by email@example.com)
- If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
- If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.