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The Frame 3-Month Free Art Store

Frequently Asked Questions

Get 3 Months free Art Store subscription with the purchase of The Frame TV (Samsung QN43LS03R, QN55LS03R, QN65LS03R 2019 TV models). Follow instructions on the Apps tile in the Home Menu on your The Frame TV to redeem this offer.1

Valid Purchase Dates: 4/30/2019 - 3/31/2020

Do I have an eligible purchase?

Eligible TV models are as follows: QN43LS03RAFXZA, QN49LS03RAFXZA, QN55LS03RAFXZA, QN65LS03RAFXZA.

What is the offer?

Get 3-months free Art Store Subscription with the purchase of your new 2019 The Frame.

When does my 3-months Art Store coupon need to be redeemed by?

The coupon can be redeemed through 23:59 EST, March 31, 2020.

How do I redeem this offer?

Turn on your The Frame and follow the steps below:
  1. Click on the Apps tile in the Home Menu on your The Frame
  2. Select and Open the Samsung Promotion App
  3. Find the 3-Months Free Art Store promotion banner and click the Download button
  4. Confirm the Samsung Account is correct and Download the 3-Months Art Store Coupon
  5. Once the Download has been completed, click on Sign Up Now to use the coupon.
  6. Open the Art Store on your The Frame and click on the Promotion link
  7. Click on Start your Free Trial
  8. Choose a Payment Method to sign up to the Subscription
  9. Fill in your Payment Method details
  10. Click on Get it Free
  11. Enjoy The Frame’s Art Store!

Can I obtain more than one coupon per each qualifying purchase?

There is a limit of one (1) coupon per Qualifying Purchase though this promotion.

Is the retailer where I purchased The Frame participating in this promotion?

This offer is available regardless at which retailer you purchase The Frame.

I previously bought a qualifying product; can I still participate in this Offer?

No, only eligible TVs (see list above) purchased between 4/30/2019 - 3/31/2020 are eligible for this Offer.

What happens if I’m having problems redeeming my credit?

If you are unable to redeem your credit, please contact Samsung Customer Support at 1.866.888.5503.