Fortnite Galaxy Skin Redemption
Frequently Asked Questions
An Epic Games account is required. You’ll need to install and play Fortnite using the instructions below (do not install from the Google Play store) on your Galaxy Note9 or Galaxy Tab S4 to redeem your Galaxy Skin. Only one Galaxy Skin is granted per device.*
Galaxy Skin Redemption Deadline: 3/7/2019
How do I become eligible to receive a Fortnite Galaxy Skin?
I bought a different Samsung device. Am I eligible for this offer?
Do I need a Samsung or Epic Games account to redeem my Galaxy Skin?
Follow the redemption steps below:
- Download Fortnite on your Galaxy Note9 or Tab S4 from the Samsung folder > Galaxy Apps and tap on the Fortnite Banner.
- Tap INSTALL AND OPEN in the Quick Installation Pop-up, then read through and accept the terms and conditions. Note: This will install and open the Fortnite Installer and Fortnite on your Galaxy Note9 or Tab S4 .
- Once logged in, play three matches of Fortnite on your Note9 or Tab S4 device.
- Tap the “Return to Lobby” button after being eliminated or winning a match for it to count toward the three matches you need to complete.
- After three matches are complete, allow 24 - 48 hours to receive a gift box in Fortnite with your Galaxy Skin. Tap the gift box to open and use your Galaxy Skin.
How do I redeem my Fortnite Galaxy Skin?
Follow the redemption steps below:
- Download Fortnite on your Galaxy Note9 or Tab S4 from the Samsung folder > Galaxy Apps and tap on the Fortnite Banner.
- Tap INSTALL AND OPEN in the Quick Installation Pop-up, then read through and accept the terms and conditions. Note: This will install and open the Fortnite Installer and Fortnite on your Galaxy Note9 or Tab S4 .
- Once logged in, play three matches of Fortnite on your Note9 or Tab S4 device.
- Tap the “Return to Lobby” button after being eliminated or winning a match for it to count toward the three matches you need to complete.
- After three matches are complete, allow 24 - 48 hours to receive a gift box in Fortnite with your Galaxy Skin. Tap the gift box to open and use your Galaxy Skin.
Why don’t I see my Galaxy Skin immediately in my Fortnite locker?
What happens if I have issues with or questions about Fortnite?
For additional questions, please contact Fortnite support at fortnitehelp.epicgames.com.
What if I am having issues accessing the Epic Games Launcher?
Does my Galaxy Skin expire?
Is my Galaxy Skin available for Fortnite on other consoles? (i.e. XBOX One, PS4)
I have a Fortnite account already, can I use my same account on my Galaxy Note9 or Tab S4 ?
If I use my existing Fortnite account on my Galaxy Note9 or Tab S4 , can I still access it on other consoles?
If I use my existing Fortnite account on my Galaxy Note9 or Tab S4 , do I have access to my same purchased or earned content?
Does Fortnite require network access to play?
Does Fortnite require a paid subscription for me to play?
Can I access multiple Fortnite accounts on my Samsung device? (i.e. I have a family member who wants to play)
Can my Galaxy Skin be transferred to another account?
Is Fortnite exclusive to specific Android devices?
What other resources are available if I have questions that are not answered by this document?
For Samsung questions, you can get additional help by calling Samsung Customer Support at: 1-866-888-5503.